Shipping Policy

Shaarvi Biotech Pvt. Ltd.

Last Updated: 29 October 2026

At Shaarvi Biotech, we aim to deliver your orders safely and promptly. This Shipping Policy explains how orders are processed, shipped and delivered.

1. Delivery Locations

We deliver across India to serviceable PIN codes. Delivery availability depends on the courier service operating in your location.

2. Order Processing

Orders are generally processed within 1–2 business days after confirmation and successful payment, where applicable.
Orders placed on Sundays or public holidays may be processed on the next business day.
During sales, festivals or periods of high demand, processing may take longer.

3. Shipping Charges

Applicable shipping charges will be displayed at checkout before you place your order.
Free shipping on orders of ₹1,000 or more, subject to serviceability and any conditions displayed at checkout.
Orders below ₹1,000 may attract shipping charges based on the delivery PIN code, package weight and courier rates.

4. Estimated Delivery Time

Estimated delivery times after dispatch are:

Metro cities: 3–5 business days
Tier 2 cities: 5–7 business days
Remote locations: 7–10 business days

These are estimates and not guaranteed delivery dates. Delays may occur due to weather, courier disruptions, public holidays, address issues or other circumstances beyond our control.

5. Order Tracking

Where tracking is available, tracking details will be shared through the contact information provided at checkout. Customers are responsible for providing a complete and accurate delivery address, PIN code and phone number.

6. Failed Delivery

If a shipment cannot be delivered because the address is incorrect, the recipient is unavailable or delivery is repeatedly unsuccessful, the courier may return the parcel to us. Reshipping may involve additional charges, which will be communicated to the customer.

7. Damaged, Incorrect or Missing Products

Please inspect your order upon delivery. If your parcel arrives damaged, contains an incorrect product or has missing items, contact us within 48 hours of delivery with your order number and clear photographs or videos of the package and product.

We will review the complaint and determine an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

8. Contact Us

For shipping-related questions, please contact:

Email: shaarvibiotech@gmail.com

Please include your order number in your message so we can assist you efficiently.